Privacy Policy | PhotoSell

PhotoSell (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information you provide directly

Account information: name, email address, password, studio name, and profile details when you create an account.
Payment information: billing address, bank account details (for payouts), and payment method details processed through our payment partners (Stripe, PayOS).
Content: photos, album descriptions, and other content you upload to the platform.
Communications: messages you send to us through our contact form or support channels.

Information collected automatically

Usage data: pages visited, features used, time spent on the platform, and interaction patterns.
Device information: browser type, operating system, device type, and screen resolution.
Log data: IP address, access times, and referring URLs.
Cookies: session cookies for authentication and analytics cookies for service improvement.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services, including photo hosting, gallery creation, and payment processing.
Process transactions and send related information, including purchase confirmations and invoices.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Monitor and analyze usage trends to improve user experience and develop new features.
Detect, prevent, and address technical issues, fraud, and abuse.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Payment processors: We share transaction data with Stripe and PayOS to process payments securely.
Service providers: We use third-party services for email delivery (Resend), cloud infrastructure (Cloudflare), and analytics.
Legal requirements: We may disclose your information if required by law, regulation, or legal process.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Storage and Security

Your data is stored on Cloudflare's global network, which provides enterprise-grade security and compliance. Photos are stored in Cloudflare R2 with encryption at rest. We use industry-standard security measures including:

HTTPS encryption for all data in transit
PBKDF2 password hashing with 100,000 iterations
JWT-based authentication with short-lived tokens
Regular security audits and vulnerability assessments

5. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal retention requirements.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us at [email protected].

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 90 days for backup and legal compliance purposes, after which it is permanently deleted.

7. International Data Transfers

Your information may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Contact form: photosell.app/contact